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accessibility / code compliance

An Elevator Touchscreen System can provide greater accessibility to visually impaired passengers. Through the use of larger, high contrast virtual buttons, information is more readily available. The touch screen requires only 55 grams of force to operate, which is less than a traditional pushbutton.

In the case where a passenger is unable to operate the touch screen, two options are available for achieving compliance with codes specific to use by the disabled. The touchscreen may be coupled with either a keypad or a set of conventional buttons.

A tactile keypad is available for placing calls. The keypad is compliant with the requirements of ANSI A117.1 and ASME A17.1 / CSA B44 Appendix E.8.5 and the 2010 ADA Standards for Accessible Design. It contains a dedicated ground floor button and automatically rejects invalid call requests. The keypad is a space-efficient solution for achieving code compliance in buildings with a large number of floors. For elevators with dual car operating panels, only one keypad is required per elevator.



  Conventional Buttons
For buildings whose elevators serve a small number of floors, one to two rows of compact conventional pushbuttons may be located beneath the touchscreen. For elevators with dual car operating panels, this set of buttons is typically only required on one of the two panels in order to achieve code compliance.

As a general guideline, keypads or conventional buttons may be used to satisfy code requirements in Canada and the USA. Our keypad is compliant with the requirements of ANSI A117.1 and ASME A17.1 / CSA B44 Appendix E.8.5 and the 2010 ADA Standards for Accessible Design.

As codes and requirements vary between jurisdictions and compliance is in part dependent on items outside of our control (such as panel layout and fabrication), we are not in a position to provide a definitive, general-purpose answer on the issue of code compliance. However, we are happy to answer your questions related to our products and services if you are investigating local code requirements.

Please review local codes / regulations for additional details; it is the responsibility of the elevator contractor installing the equipment to provide a code-compliant solution.

Fire Service / Emergency Recall
The Touch-To-Go elevator touchscreen system does not affect the elevator's ability to respond to emergency recall or fire service requests. The touchscreens are not heat-activated.

compatibility with elevator controllers

The Touch-to-go Elevator Touchscreen System is compatible with most elevators. Our patent-pending elevator interface unit (EIU) connects to your elevators in the same way that traditional elevator buttons do. This means that whether you are installing a new elevator or modernizing an existing one, no wiring changes are needed. This flexible wiring system also guarantees compliance for projects on which customers request generic controls; it will work with elevators from almost any manufacturer.

From an electrical perspective, the system is a drop-in replacement for traditional buttons. It connects to the elevator in the same way that traditional buttons do, providing one normally-open set of button contacts and one indicator LED per floor. It is completely independent of the elevator controller; the elevator controller needs no changes or modifications to work with our touch screen systems. The system maintains full electrical isolation from the elevator wiring at all times.

The touch screen is intended to handle floor calls only. It does not provide functions like door open, door close, alarm, stop, etc. These should be implemented using traditional mechanical elevator buttons. While in independent service mode, many elevators require the door close button or floor button to be held in order to close the doors. The capability to hold down buttons is not provided by the touch screen system, so a traditional mechanical door close button must be provided.

The system requires a power source rated for 120V, 3A connected to the same circuit as the elevator controller; typical power use is 0.8A. Code requirements in most locations dictate that the power source to the touchscreen system should shut off when the power to the elevator controller is shut off. The system automatically restarts after a power failure; this process typically takes 30-40 seconds, during which time a 'please wait' message is displayed on the touchscreens. The keypad or conventional buttons are fully operational during the restart so they may be used while the system is starting up.


We supply but do not install the equipment. We recommend that the systems be installed by qualified elevator personnel. Complete installation instructions and electrical schematics are supplied with each system. Each system is preconfigured and tested prior to shipment; provided that the elevator panels have been fabricated to specifications and all required wiring has been pulled, installation of the components we supply takes only a few hours.

The system can be installed in new construction or as part of a modernization. For modernizations, a new panel will typically need to be fabricated as it is often more cost effective to do this than to modify the existing panel. The system is compatible with both applied panels and swing-return panels. Either solid or laminated steel panel construction can be used. Mechanical drawings indicating cutout dimensions and stud requirements can be found in the panel preparation guide.

We supply:

  • Main touch screen with integrated CPU
  • Auxiliary touch screen (optional)
  • An elevator interface unit (connects the system to the elevator button wiring)
  • A keypad (if required)
  • A service port board (to be installed in the elevator's service cabinet)
  • Power supply and any wires & cables associated with the system
  • System software and software licenses
  • Mounting brackets for system components

The elevator manufacturer supplies:

  • Elevator panels, cut and studded to hold the touchscreen and other system components
  • Elevator button wiring / interface cards, as would typically be used with conventional elevator pushbuttons (one panel only, for elevators with dual car-operating panels)
  • An uninterrupted AC power supply of 120V, 3A; typical power use is less than 0.8A. Code requirements in most locations dictate that the power source to the touchscreen system should shut off when the power to the elevator controller is shut off.
  • Two keyed switches in the service cabinet (for configuration / administration of the touch screen system)
  • For elevators with dual car-operating panels, a dedicated 2” conduit/duct is needed linking the two panels
  • RG-6 coaxial cable in the traveller cable (if it is desired to network multiple elevators together)
  • Miscellaneous hardware and fasteners (nuts, screws, cable ties)
  • Door open and door close buttons (conventional buttons required; the touchscreen system will not perform this function)
  • Alarm, stop, fire and other emergency controls and equipment as required
  • Position indicator units, chimes, voice annunciators, emergency phones, and other typical elevator components.


A one year warranty is offered against defects in workmanship or materials in the system. During the warranty period, we will repair or replace defective part(s) at no charge. For full details, please request a copy of our limited warranty and software license agreement. Extended warranty coverage is also available; please inquire for a quotation.